Performance Analysis

Our expertise and knowledge take an in-depth look into the mystery shopping calls in the areas of, revenue and reservations, meeting and event and restaurants, sales. Conducting a comprehensive review and producing an insightful detailed feedback, gap analysis, and action plan.

In the Mystery Shopping Calls we utilize a structured approach to review the following areas:

  • Measuring Service performance (restaurants)
  • Sales & Revenue Performance  (sales techniques and professionalism)
  • Meetings & Events

A robust set of findings and recommendations are produced including a set of tangible actions.

Contact us for more information.

Insights management consultancy LLC