Training & Coaching

Our courses successfully address real challenges within your operation. Our soft skill trainers have many years’ experience and unquestioned expertise in their own fields allowing them to draw on and deliver experiential learning solutions that transform customer service and maximize talent.

  • Customer Service Professional

Every front-line employee needs a solid grounding in ‘customer service’ skills. As can be expected in this five days course, the subjects covered tackle most of what is needed by anyone interacting directly with internal or external customers

  • Creative Problem-Solving and Decision-Making

This module was prepared to help build and expand decision making, critical thinking, and creative problem-solving skills. Help participants to apply logical and creative approaches to solving problems and making decisions by using traditional and creative tools for identifying causes and generating solutions

  • Self-Management and Stress Control

The overall aim of this course is to provide participants with the competencies required to help them use their time efficiently and effectively. In addition, participants will acquire techniques to reduce the daily pressure that leads to stress.

  • The Power Of Positive Attitude

This module was prepared to Identify the impact of positive attitude on both the personal and professional environments. Where then list the steps needed to improve the attitude and apply positive techniques to improve the effectiveness on the job.

  • Powerful Presentation

This module is prepared to assist participants in preparing for a presentation using a systematic and easy-to-follow approach and project the right verbal and non-verbal characteristics essential in powerful presentations.

Talk to us to discuss your training requirements.

Insights management consultancy LLC